MILAT FLOOR

Maintenance Guide

How to Remove Scratches From SPC Flooring

Most marks lift out with a light touch. Here's how to tell a buffable scuff from a gouge, and fix each the right way.

Installation & Care 7 min read Updated August 12, 2026

SPC is one of the harder-wearing floors you can put down, but no floor is truly scratch-proof. Grit under a shoe, a dragged chair, or a dog sprinting for the door can all leave a mark. The good news: most scratches on SPC sit in the surface coating, not the decor, so they lift out with a light touch and the right approach.

The Salis decor from the MILAT Floor Perfecta EIR collection, laid in a modern living space
A room laid with Salis (Perfecta EIR).

Shallow scuff or real gouge? Check first

Before you reach for anything, run your fingernail across the mark. If your nail doesn't catch, it's a surface scuff and will almost always buff away. If it snags in a groove, the scratch has cut into the wear layer, and you'll be hiding it rather than removing it. Knowing which one you have saves you from scrubbing at damage that needs a different fix.

What you'll need

  • A soft microfibre cloth and a bucket of warm water
  • A pH-neutral floor cleaner (skip anything abrasive or wax-based)
  • A clean white pencil eraser for stubborn scuffs
  • A colour-matched floor repair marker or wax stick for deeper marks
  • Felt pads for the furniture that caused the mark

When the plank is past saving

Some gouges go too deep to hide, and that's where SPC has a quiet advantage. MILAT floors use a licensed Unilin click system, which is reversible: a single damaged plank can be unlocked from the row and swapped for a spare without pulling up the whole floor. Keep a few leftover planks from your original box for exactly this. It's cleaner than any touch-up on a deep scratch.

Type of markBest fix
Light scuff or shoe markEraser, or microfibre with warm water
Fine hairline scratchRepair marker or wax stick, buffed level
Deep gouge to the wear layerReplace the plank via the click system
Dull, cloudy patchpH-neutral cleaner, then dry buff

Stop the next scratch before it happens

Repair is good; prevention is better and cheaper. Almost every SPC scratch traces back to one of three culprits: grit carried in on shoes, furniture moved without protection, or pet claws on the run. A proper doormat at each entrance removes most of the grit problem. Felt pads under every chair and table leg, checked and replaced a couple of times a year, remove the furniture problem. That leaves the dog, and a regular claw trim does more for the floor than any repair kit ever will.

  • Walk-off mats at every exterior door, without rubber backing
  • Felt pads on all furniture legs, renewed when they compress or fall off
  • Hard chair-mat or soft castors under rolling office chairs
  • Regular claw trims for dogs and cats
Detail shot of a Omara Exclusive EIR SPC plank
Plank detail, Omara (Exclusive EIR).

Why texture is your ally: the EIR effect

A perfectly smooth glossy floor shows every hairline mark because light bounces off it in one clean sheet. An EIR surface, where the embossing follows the printed wood grain, scatters light in many directions, so fine scuffs disappear into the texture instead of catching the eye. This is worth knowing before you buy as much as after: households expecting hard use should lean toward matte, textured, mid-tone designs, which hide the small stuff for years. On a floor like that, the repairs described above become rare events rather than routine.

Colour matching a repair so it disappears

The difference between an invisible repair and an obvious one is almost always colour, not technique. Wax and putty sticks are made to be blended: pick one shade slightly darker and one slightly lighter than the plank, melt or knead them together on a scrap surface, and test on an offcut or inside a closet before touching the visible scratch. Fill across the scratch rather than along it, scrape flush with a plastic card, and dull any shine with a gentle rub so the sheen matches the surrounding wear layer. Work in daylight; artificial light lies about colour.

Scratches in rentals and commercial spaces

For landlords and shop owners the question is not whether a scratch can be removed but whether it is worth the visit. A sensible standing policy: scuffs and hairline marks wait for the turnover or the quiet season and are treated in one batch; gouges that expose the core get a plank swap from attic stock. Keeping a box of planks from the original batch and a matched repair kit on site turns floor repairs from a contractor call-out into a maintenance task, which over a portfolio is a genuine cost difference.

What never to use on an SPC scratch

Some fixes make the damage permanent. Sanding or polishing machines cut through the wear layer and leave a dull halo far uglier than the scratch. Solvent cleaners and acetone can soften the UV coating. Standard floor waxes and oil polishes are designed for wood, build up as a grey film on vinyl surfaces, and are miserable to strip off. Heat guns belong nowhere near a rigid core plank. If a product was not made for rigid vinyl floors, test it on a spare plank first or leave it on the shelf.

Step by step

  1. 01

    Clean the area first

    Wipe the scratch and around it with a damp microfibre cloth and pH-neutral cleaner. Grit left on the surface will just scratch it more while you work, so let it dry before you go further.

  2. 02

    Try a pencil eraser

    For scuffs and heel marks, rub a clean white eraser back and forth over the line with light pressure. Many marks that look like scratches are actually transfer from rubber soles and disappear in seconds.

  3. 03

    Buff a light scratch by hand

    If a faint scratch remains, work a tiny amount of pH-neutral cleaner in with the microfibre cloth, moving with the grain of the plank rather than across it. Wipe dry and check under natural light.

  4. 04

    Fill a deeper mark

    For a scratch your nail catches, apply a colour-matched repair marker or wax stick along the groove. Let it set, then gently level the surface with a soft cloth so the fill sits flush with the floor.

  5. 05

    Protect against the next one

    Fit felt pads under furniture legs, use a doormat to trap grit at the entrance, and lift rather than drag heavy items. Most SPC scratches are repeat offenders from the same chair or table, so fixing the cause matters as much as the mark.

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FAQ

Frequently asked questions

Can you completely remove a scratch from SPC?

Surface scuffs, yes. They usually buff out with an eraser or a damp microfibre cloth. Scratches that cut into the wear layer can be hidden with a repair marker but not fully erased, since the coating itself is broken.

Will toothpaste or baking soda fix SPC scratches?

Skip both. They're mildly abrasive and can dull the finish or leave a cloudy patch that's harder to fix than the original scratch. A pH-neutral cleaner and a soft cloth are safer.

Does SPC scratch easily?

Not compared with laminate or engineered wood. MILAT SPC carries an AC5 wear rating, the top tier for residential and heavy commercial traffic, and an embossed EIR surface that hides light marks well. Grit is still the main enemy, so keep it off the floor.

What's the best way to hide a scratch I can't remove?

A colour-matched floor repair marker or wax stick made for vinyl and SPC. Apply it into the groove, let it set, and buff the surface level. Test the colour on an offcut or a hidden corner first.

Should I use a wax or polish to cover scratches?

No. Wax and polish build up on SPC, attract dirt, and can go against some care guidance. They mask a scratch briefly, then make the whole floor look hazy. Clean and repair instead of coating.

When is it better to replace the plank?

When the scratch is deep enough to catch your nail along its whole length, or when it's cut through to a lighter layer. Because MILAT uses a reversible Unilin click system, replacing one plank is straightforward if you kept spares.

Do felt pads really prevent scratches on SPC?

Yes, they are the single most effective habit. Most furniture scratches come from bare or grit-contaminated legs. Fit felt pads on every leg and renew them a couple of times a year, because compressed or dirty pads stop protecting.

Can I sand or buff a scratch out of SPC flooring?

No. Sanding or machine polishing cuts through the transparent wear layer and leaves a permanent dull patch. Use filler sticks and colour blending for repairs, and swap the plank if the core is exposed.

Does a textured EIR surface hide scratches better than a smooth one?

Noticeably. EIR embossing follows the printed grain and scatters light, so fine scuffs blend into the texture. Matte, mid-tone, textured designs stay presentable far longer in hard-use rooms.